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Production Support Manager - Commercial Division Garland

Production Support Manager - Commercial Division

Full Time • Garland
Position Summary

The Production Support Manager is responsible for ensuring all commercial projects within their assigned market are fully prepared, organized, and supported prior to and during field execution. This position serves as the operational bridge between the Project Management team, Field Operations, and Production Leadership, ensuring every job begins with proper readiness, materials, equipment, and communication in place.

Reporting directly to the Senior Manager of Production, the Production Support Manager oversees daily pre-field logistics, manages staging and delivery of materials and equipment, supports jobsite visits, and ensures all company assets are maintained and available for deployment. This position is hands-on and fast-paced, playing a vital role in the successful delivery of Ram Jack’s commercial projects.

 
Key Responsibilities

Project Readiness & Pre-Field Coordination
  • Coordinate all project preparation tasks to ensure job readiness prior to crew mobilization.
  • Project documentation, material lists, and installation plans in coordination with Project Managers and the Senior Manager of Production.
  • Conduct pre-jobsite visits to confirm accessibility, safety, staging areas, and equipment requirements.
  • Ensure permits, utility locates, and client communications are completed and documented before job start.
  • Prepare and distribute complete job packets for field teams, including drawings, instructions, and safety documentation.
  • Track readiness status for each upcoming project and report weekly to the Senior Manager of Production.

Logistics, Materials, and Equipment
  • Manage the ordering, staging, and delivery of materials and tools required for scheduled projects.
  • Coordinate with vendors, warehouse staff, and transportation teams to maintain efficient job flow.
  • Oversee inventory levels of commercial materials and consumables to ensure availability and minimize delays.
  • Support the Senior Manager of Production in maintaining and tracking all assets, vehicles, and specialized installation equipment assigned to your market.
  • Schedule maintenance and inspections of tools, vehicles, and machinery to ensure operational reliability and safety compliance.
  • Ensure all material movements, deliveries, and returns are logged accurately and promptly.

Field & Crew Support
  • Serve as the main point of contact for field crews in your region regarding project logistics, materials, and equipment needs.
  • Visit active jobsites as needed to provide support, verify field readiness, and resolve logistical issues.
  • Work closely with the Director and Senior Manager of Production to optimize crew scheduling and equipment allocation.
  • Assist with mobilization and demobilization of projects as required, including setup, staging, and transport coordination.
  • Support crews in maintaining high standards of safety, quality, and efficiency.

Asset & Facility Management
  • Maintain responsibility for assigned market’s production yard, warehouse, and equipment storage.
  • Keep facilities organized, clean, and compliant with company safety and operational standards.
  • Conduct regular inspections of vehicles, trailers, and equipment, reporting issues to the Senior Manager of Production.
  • Participate in periodic audits to ensure accurate tracking of tools and inventory.

Safety & Compliance
  • Promote a culture of safety across all production support and field operations activities.
  • Ensure proper use and maintenance of PPE, tools, and machinery.
  • Report safety incidents, near-misses, and equipment malfunctions promptly.
  • Assist with implementing and reinforcing Ram Jack’s field and warehouse safety procedures.

Qualifications
  • Bachelor’s degree or equivalent experience in Construction Management, Operations, or Logistics preferred.
  • 3–5 years of experience in construction operations, field support, or logistics coordination.
  • Strong understanding of commercial construction processes and field sequencing.
  • Proven ability to manage multiple projects, priorities, and deadlines.
  • Excellent organizational, problem-solving, and communication skills.
  • Familiarity with equipment operation, safety procedures, and maintenance best practices.
  • Proficiency with Microsoft Office Suite and asset tracking tools.
  • Ability to travel regionally for site visits and crew support.

Performance Indicators
  • On-time project readiness rate.
  • Reduction in job delays due to logistics or material issues.
  • Asset and equipment uptime and maintenance compliance.
  • Communication and collaboration ratings from field and project teams.
  • Facility organization and inventory accuracy.

Compensation
Salary Range: $40,000 - $50,000 based on experience and skills.


Benefits
We offer a comprehensive benefits package designed to support your health, well-being, and financial security including: 
  • Medical, Dental, and Vision Coverage
  • Life Insurance
  • Short- and Long-Term Disability Plans
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401(k) Retirement Plan with company contribution

Travel
Up to 25% (regional field support, site visits, and logistics coordination 


Ram Jack is a nationally recognized leader in foundation and structural solutions, known for engineering excellence, reliability, and integrity. The Production Support Manager ensures our commercial projects are built on a foundation of preparation and precision — supporting field teams, managing assets, and ensuring operational excellence across every market we serve.


Ram Jack is an equal opportunity employer. 




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Ram Jack.

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Ram Jack Offers:

Career Advancement Opportunities
Continued Job Training and Education
Competitive Compensation and Bonus Programs
***varies by position and location
401k, Medical, Vision, Dental, Life Insurance
***varies by location