Customer Service Representative Hybrid - US

Customer Service Representative

Full Time • Hybrid - US
Benefits/Perks
  • Comprehensive Health Care Package 
  • Short-term and Long-Term Disability Options 
  • Life Insurance Options 
  • 401k Matching Program 
  • Paid Vacations
  • Paid Holidays
  • We provide our team members with a proven, paid training program to ensure they get the best opportunity to succeed.
  • Pay is based on experience. 

Are you passionate about delivering top-notch customer service and looking for a role that makes a real impact? At Ram Jack, we are seeking a dedicated Customer Service Representative to join our dynamic team. This position is crucial for the smooth operation of our franchise locations across the US, acting as the essential link between our franchises/dealerships and Ram Jack corporate headquarters.

Key Responsibilities:

  • Deliver Exceptional Service: Provide outstanding customer service through both written and verbal communication.
  • Coordinate Appointments: Schedule sales appointments for our sales teams across the country.
  • Follow-Up Support: Conduct follow-up calls and emails to ensure client satisfaction and address any ongoing needs for both new and existing clients.
  • Manage CRM Data: Maintain and update customer information in our customer relationship management software.
  • Versatile Duties: Perform other relevant tasks as assigned to support our operations.
Supervision: While you will receive guidance from the Customer Service Manager and Supervisor, this role requires the ability to work independently with minimal supervision.

Why Ram Jack?

  • Impactful Role: Be a vital part of a team that ensures efficient business operations across our national network.
  • Professional Growth: Gain valuable experience in a role that offers a blend of customer service and administrative tasks.
  • Supportive Environment: Work in a collaborative and supportive team that values your contributions.
  • In-Office Collaboration: Enjoy the benefits of working in an engaging office environment where you can collaborate directly with your colleagues.
If you're ready to take on a role that offers both responsibility and the opportunity to make a difference, apply today to join the Ram Jack family!

Flexible work from home options available.

Compensation: $14.00 - $16.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Ram Jack.

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Ram Jack Offers:

 
Career Advancement Opportunities
Continued Job Training and Education
Competitive Compensation and Bonus Programs
***varies by position and location
401k, Medical, Vision, Dental, Life Insurance
***varies by location